In modern democracies, e-governance offers benefits for citizens by accelerating and automating the interface citizen-government processes and by increased transparency of government functioning. Decision-making processes play a special role, their impact on citizen participation as well as the direct participation of people in the decision act. The course deals with analysis and decision making processes in e-government, steps and information technology tools that can be used in decision making. Practical applications are organized as project work, done in teams of 3-5 students. The project will conduct a case study on an e-government issue with emphasis on identifying workflows and decision making processes. Students will develop a decision support tool. The course contributes to the professional and transversal competences necessary for future computing services consultants, auditors, architects of e-services for e-government.